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Client support

Microsoft 365 and Google Workspace support

We set up, migrate and manage Microsoft 365 and Google Workspace for businesses across Suffolk and North Essex, so your email, files and calendars just work. As a Microsoft and Google partner, we work with both every day.

What’s included

  • New Microsoft 365 or Google Workspace set-up, done properly from the start
  • Email migration from other providers, including web-host email and older Exchange servers
  • Licensing advice, so you only pay for what each person needs
  • Adding and removing users, shared mailboxes and distribution lists
  • Teams, SharePoint and OneDrive, or Google Drive, set up for sharing files securely
  • Two-step login (MFA) switched on for every account
  • Fixing email delivery problems, such as messages going to spam or bouncing
  • Ongoing admin, so changes are made safely and recorded

Our step-by-step guides cover two-step login for Microsoft 365 and two-step verification for Google Workspace.

Who it’s for

This is for businesses already on Microsoft 365 or Google Workspace that want them managed properly, and for businesses still using email from a web host or an old server that want to move.

If nobody is quite sure who has admin access, which licences you’re paying for, or where shared files really live, we’ll sort it out and keep it tidy.

How it works

1. Free consultation

We look at your current email, files and licences and explain the options.

2. IT health check

We review your accounts, admin access, security settings and how files are shared.

3. Migration or tidy-up

We plan the move or the clean-up and give you a fixed quote for the migration, then carry it out with minimal disruption and check everything arrived safely.

4. Ongoing management

We handle users, licences, security settings and support requests from then on.

How pricing works

Every business is different, so we agree a fixed price after a free consultation, once we understand your systems and what you need. No surprises.

What our clients say

We urgently needed support and Computer Medic helped us migrate our email to a new service and implement a new system to future proof our IT.

Colleen H, business client

Common questions

Should we use Microsoft 365 or Google Workspace?

Both are good. Microsoft 365 suits businesses that rely on Word, Excel and Outlook, while Google Workspace suits teams that work mainly in the browser. We’ll recommend what fits the way your team already works.

Is a migration included?

Migrations are priced separately because every one is different, depending on how many mailboxes and how much data are moving and where they’re coming from. Once we’ve looked at your setup we give you a fixed quote for the migration up front, so you know exactly what it costs before anything starts.

Will we lose email during a migration?

We plan migrations so your existing email, contacts and calendars move across, and we check them afterwards. Most of the work happens in the background, so your team can keep working.

What happens at the free consultation?

We review your current IT systems with you and explain what onboarding with Computer Medic would look like. There’s no cost and no obligation.

What are your support hours?

We’re available 9am–5pm, seven days a week, with out-of-hours help for emergencies.

How much does it cost?

We agree a fixed price after the free consultation, once we understand your systems and what you need.

Related services

Areas we cover

We support businesses across Suffolk and North Essex from our office in Sudbury, on site and remotely.

Book a free IT consultation

We’ll review your current IT systems with you and show you what onboarding with Computer Medic would look like. No cost and no obligation.