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Remote Support

Please select your download from below

Managed IT
Download

For your primary services with us. IT Support and Remote Assistance

Remote Access
Any Desk

This is a tool we recommned for our clients if they need remote access

Apple
iMac/Macbook

Apple management application. For Computer Medic clients

***Please note our Managed tools allow access to your computer, files, and error logs. We will not access these unless required. Computer logs are always monitored for errors.***

Additional Client Tools

Useful programs widely used across our clients

ESET Anti-virus
Download

We use eset with a large number of domestic clients. use this download and then enter your license details

Computer Medic
Backup Download

If you are a backup client, install this program and enter your username / password.

If you require credentials for an application bought from us, please get in touch below, and we’ll respond promptly.

Get Support Now

Complete the form below to see if we can help

Remote Support

We only support Tablets and Phones from our Business IT Support Clients.

IT Support customers Please download the links we have provided by email or phone.

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computer medic

By appointment only

South Suffolk Business Centre
Sudbury, Suffolk
CO10 2ZX

We serve Suffolk, London, Colchester, Sudbury, Suffolk, Halstead, Headingham, Clare, Assington, Bures, Belchamp St Paul, Cavendish, Glemsford, Lavenham, Kersey, Nayland, Newton Green.
We are based in Sudbury Suffolk at Computer Medic, South Suffolk Business Centre, Alexandra Road, CO10 2ZX.
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©Computer Medic

IT Consultation

A free, comprehensive IT consultation that lasts between 30 to 60 minutes. During this session, we’ll delve into understanding your unique IT needs and how we can address them. Our goal is to provide you with a clear general overview of your current IT setup and explore effective ways for improvement and implementation. Let us help you enhance your IT environment in a way that best supports your business.