IT Support
for your business

Empowering Your Small & Medium Business with Seamless IT Solutions

Working with

IT Support Features!

IT Services for your business can be easy.

Remote
Support

Expert support for Windows or Mac

Ticketing
System

With ticketing and response time

Security
Anti-Virus

Our anti-virus helps protects your business

M365
Management

We manage your M365 cloud for you

Google
Workspace

We manage your Gworkspace for you

Addon
Packages

Addon features like backups & websites

Regular Support Plans

Sole Trader

Sole Trader IT Support

Features

  • Remote Support* Get quick IT assistance anywhere. Our team can remotely access and resolve issues without needing a physical visit.
  • Diagnostics Comprehensive system checks to identify and troubleshoot issues efficiently, ensuring optimal performance.
  • Security Robust virus protection for your systems with the latest security measures to safeguard against threats and vulnerabilities.
  • System Monitoring Continuous oversight of your IT infrastructure to detect and address potential issues before they become problems.
  • Email Support Business email support(Microsoft, Google) Efficient handling of your email systems, basic setup, maintenance, and support to ensure seamless communication.
  • IT Advice Expert guidance on IT strategy, system upgrades, and best practices to maximize your technology investments.
  • Asset logging Detailed tracking of your IT assets for better management and planning. Keep track of hardware, software, and licenses.
  • 24 Hour SLA Guaranteed service level agreement ensuring investigation of IT issues within 24 hours, for reliable and timely support.
  • Addon Backup** Optional, fully-managed backup service available for an extra charge. Comprehensive data protection and disaster recovery.
Ideal for sole traders needing solid IT foundation, support and security
From £-
Per Device/Per Month
Book a call
SMB

Standard IT Support

Features

  • Remote Support* Get quick IT assistance anywhere. Our team can remotely access and resolve issues without needing a physical visit.
  • Diagnostics Comprehensive system checks to identify and troubleshoot issues efficiently, ensuring optimal performance.
  • Security Robust virus protection for your systems with the latest security measures to safeguard against threats and vulnerabilities.
  • System Monitoring Continuous oversight of your IT infrastructure to detect and address potential issues before they become problems.
  • Email Support Business email support(Microsoft, Google) Efficient handling of your email systems, basic setup, maintenance, and support to ensure seamless communication.
  • IT Advice Expert guidance on IT strategy, system upgrades, and best practices to maximize your technology investments.
  • Asset logging Detailed tracking of your IT assets for better management and planning. Keep track of hardware, software, and licenses.
  • 24 Hour SLA Guaranteed service level agreement ensuring investigation of IT issues within 24 hours, for reliable and timely support.
  • Addon Backup** Optional, fully-managed backup service available for an extra charge. Comprehensive data protection and disaster recovery.
Ideal for SMB needing more dedicated IT services, support and security
From £-
Per Device/Per Month
Book a call
Sole Trader

Platinum IT Support

Features

  • Remote Support* Get quick IT assistance anywhere. Our team can remotely access and resolve issues without needing a physical visit.
  • Diagnostics Comprehensive system checks to identify and troubleshoot issues efficiently, ensuring optimal performance.
  • Security Robust virus protection for your systems with the latest security measures to safeguard against threats and vulnerabilities.
  • System Monitoring Continuous oversight of your IT infrastructure to detect and address potential issues before they become problems.
  • Email Support Business email support(Microsoft, Google) Efficient handling of your email systems, basic setup, maintenance, and support to ensure seamless communication.
  • IT Advice Expert guidance on IT strategy, system upgrades, and best practices to maximize your technology investments.
  • Asset logging Detailed tracking of your IT assets for better management and planning. Keep track of hardware, software, and licenses.
  • 24 Hour SLA Guaranteed service level agreement ensuring investigation of IT issues within 24 hours, for reliable and timely support.
  • Addon Backup** Optional, fully-managed backup service available for an extra charge. Comprehensive data protection and disaster recovery.
Ideal for sole traders needing fundamental IT support and security
From £--
Per Device/Per Month
Book a call

*Subject to IT requirements. **Additional charge

Ready to dive in?
Get your free consultation.

We understand the IT challenges small businesses face.
We can enhance your IT infrastructure to meet your needs.

IT System Consultation

IT System review - We will take a overview look at your existing IT services, systems and look how we can help empower your business to do more.

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Voices of Our Success

With a decade of solution-driven service, we believe our clients’ experiences best reflect our commitment to excellence.
Hear directly from them about our track record of success

Get to know us

.

Dale Hudson

Since establishing Computer Medic in 2014, my deep-rooted passion for technology, coupled with a love for efficiency, has been the cornerstone of delivering cutting-edge IT solutions. Boasting over 15 years in the field, my primary aim is to enhance the digital experiences of both businesses and individuals. Computer Medic began its journey in Sudbury, a town that has been part of daily life since my youth and has since broadened its services on a global scale. We are experts in all-encompassing IT support, Cloud, Business class email, IT security, website services, and troubleshooting for both Windows and Mac systems. Our dedication lies in tackling IT issues, big or small, to ensure our clients enjoy seamless and secure digital operations.

IT Consultation

A free, comprehensive IT consultation that lasts between 30 to 60 minutes. During this session, we’ll delve into understanding your unique IT needs and how we can address them. Our goal is to provide you with a clear general overview of your current IT setup and explore effective ways for improvement and implementation. Let us help you enhance your IT environment in a way that best supports your business.