IT support in Colchester
We look after the IT of businesses in Colchester and across North Essex from our base in Sudbury, about 12 miles up the A134. You get a small, responsive team that knows your systems, not a ticket number.
IT support for Colchester businesses
Colchester has a broad business community: accountants, solicitors and other professional firms, retailers, trades and growing companies in offices around the town and out towards the A12.
For many of them, IT has grown piece by piece, with a few laptops bought at different times, email set up by whoever was around, and files saved wherever was convenient. We bring it together so everything is managed, secure and backed up.
Because we’re just over the county border, we’re close enough for regular visits but small enough that you’ll always speak to someone who knows your business.
We often help professional firms that handle confidential client information. That means sensible controls on who can access what, two-step login on every account, encrypted laptops and backups you can rely on, all explained in plain English.
Colchester businesses that work with larger organisations are increasingly asked about their security. If a customer has sent you a supplier questionnaire, we can help you answer it honestly and fix any gaps it reveals.
Services available in Colchester
Managed IT support
Helpdesk, remote and on-site support, monitoring and updates for your whole team.
Microsoft 365 & Google Workspace
Set-up, migration, licensing and day-to-day admin for email, files and apps.
Cyber security
Cyber Essentials support, two-step login, antivirus and staff awareness.
Business backup
Managed backup of email, files, computers and servers, with tested restores.
On site or remote
Day-to-day requests are handled remotely, so your staff get help without waiting for an engineer to arrive. We visit Colchester when hands-on work makes more sense, from setting up new starters’ equipment to sorting out an unreliable office network.
If you’re planning an office move or refit, we can help plan the network, broadband and phones well before moving day.
What our clients say
We signed with Computer Medic after our existing IT services let us down and gave us slow response times. 2 years later we have yet to have any problems and I can get a speedy response to any questions.
Sam H, business client
Common questions
Do you support businesses in Colchester?
Yes. Colchester is one of the main towns we cover. We’re based in Sudbury, about 12 miles away as the crow flies, and visit by appointment when needed.
Can you move our email to Microsoft 365?
Yes. We migrate email from web-host accounts, older servers and other providers to Microsoft 365 or Google Workspace, and check everything has moved across. You’ll have a fixed quote for the move before we start.
What if we only need help now and then?
Talk to us at the free consultation. We’ll look at your current IT and recommend the level of support that makes sense for your business.
Do you support Mac users?
Yes. We support Windows PCs and Macs, including offices that use a mix of both.
Can you help us choose new laptops?
Yes. We’ll recommend business-grade laptops that suit how your team works, set them up securely and move files across from the old machines.
Areas we cover
We support businesses across Suffolk and North Essex from our office in Sudbury, on site and remotely.
Book a free IT consultation
We’ll review your current IT systems with you and show you what onboarding with Computer Medic would look like. No cost and no obligation.