IT support in Bury St Edmunds
Computer Medic provides managed IT support, Microsoft 365, cyber security and backup to businesses in Bury St Edmunds. We’re based in Sudbury, about 14 miles away as the crow flies, so you get a local team rather than a national call centre.
IT support for Bury St Edmunds businesses
Bury St Edmunds is West Suffolk’s main town, with a busy centre of professional offices, independent retailers and hospitality, and larger employers on the business parks around the A14.
Whether your team works in a converted townhouse near Abbeygate Street or a modern unit on Suffolk Business Park, the challenges tend to be similar: keeping laptops updated, getting Microsoft 365 or Google Workspace set up properly, protecting email from phishing, and knowing your data is backed up.
We take that work off your hands with one fixed monthly arrangement, so there’s a single team to call and no surprises when something goes wrong.
Growing firms in Bury often reach the point where IT can no longer be handled by a colleague in spare moments. That’s usually when we’re asked to step in: documenting systems, tidying up accounts and putting proper support and security in place without disrupting the working day.
Services available in Bury St Edmunds
Managed IT support
Helpdesk, remote and on-site support, monitoring and updates for your whole team.
Microsoft 365 & Google Workspace
Set-up, migration, licensing and day-to-day admin for email, files and apps.
Cyber security
Cyber Essentials support, two-step login, antivirus and staff awareness.
Business backup
Managed backup of email, files, computers and servers, with tested restores.
On site or remote
Most issues are resolved remotely the moment you get in touch, which suits busy offices that can’t wait for a visit. For hands-on jobs such as installing equipment, cabling or moving premises, we book a visit to your Bury St Edmunds office at a time that works for you.
We can support businesses spread across more than one site, so if you have staff in Bury and elsewhere in Suffolk, we can look after everyone together.
What our clients say
Computer Medic helped us meet Cyber Security Essentials requirements and gain more clients. We now have centrally managed and controlled system. I simply let Computer Medic take care of all IT management.
Paul G, business client
Common questions
Do you come out to Bury St Edmunds?
Yes. We fix most problems remotely, and visit your Bury St Edmunds premises by appointment when work needs doing in person.
Can you help with Cyber Essentials for a contract?
Yes. It’s common for a customer or tender to ask for Cyber Essentials. We review your systems, close the gaps and support you through certification.
We already have an IT provider. Can we switch?
Yes. We plan the handover with you, collect the passwords, licences and documentation, and make sure your team always has someone to call.
How do we get started?
Book a free consultation. We’ll review your current IT with you, explain what onboarding would look like, and send you our short onboarding questionnaire if you’d like to go ahead.
Do you work with Google Workspace as well as Microsoft 365?
Yes. We’re a Microsoft and Google partner and support both, including moving from one to the other.
Areas we cover
We support businesses across Suffolk and North Essex from our office in Sudbury, on site and remotely.
Book a free IT consultation
We’ll review your current IT systems with you and show you what onboarding with Computer Medic would look like. No cost and no obligation.