Mac Agent Install Guide
When installing our appliction on your Mac, You will need to add permissions to the program, below is a guide to adding the required permissions.
- When it finishes downloading, double-click the SyncroDesktop-[[XXXXX]].pkg file to launch it.
- Follow the installation prompts.
Note: During the installation process, you may be prompted to enable Full Disk Access and/or Screen Recording permissions. Next to each, click Enable:
Note: Click Skip only if these permissions already show “Enabled!” - If the installer does not automatically open the Security & Privacy settings, click Provide Permissions.
- In the Security & Privacy settings, locate and check the box to the left of SyncroMSP to enable it:
- If you don’t see SyncroMSP listed inside Full Disk Access, click the + below the list (you may need to unlock the lock in the lower left first).
- From the drive selector at the top, select Macintosh HD:
- Click Library > Application Support > SyncroMSP > SyncroMSP:
- Click Open.
- Return to Syncro, and if it’s there by Screen recording, click Enable.
- If this Screen Recording dialog appears, click Open System Preferences:
- As you did for Full Disk Access, check the box to the left of SyncroMSP for Screen Recording:
- Once you’ve enabled the permissions, press the lock button or Okay / Apply then you can close the permissions.
